Immediate Response day or night
1. What does Irish Fire & Flood Restoration (IFFR) do?
We specialise in helping homeowners and businesses recover from fire, smoke, and flood damage. Our team provides full restoration services, from initial clean-up and drying to repairs, odour removal and content cleaning, with care and professionalism throughout the process.
2. Are you available 24/7 in an emergency?
Yes, we understand that disasters don’t happen on a schedule. Our technicians are available around the clock to respond quickly when you need help most.
3. What should I do immediately after fire or flood damage?
First, make sure you’re safe and follow any emergency services’ instructions. Then, contact us as soon as possible; early action can help reduce further damage. We can guide you on the first steps even before we arrive.
4. Do you work with insurance companies?
Yes, we regularly work with loss adjusters, insurance providers, private individuals, and assessors to support your claims and help make the restoration process smoother.
5. How long does restoration take?
Every situation is unique, so the timeframe depends on the extent of the damage, drying requirements, and repair work needed. Once we assess your property, we’ll give you a clear timeline for completion.
6. Can you remove smoke odours and contaminants after a fire?
Absolutely. We use specialist techniques, including deep cleaning, fogging, and ozone treatment, to eliminate odours and make your space safe and fresh again.
7. What types of properties do you serve?
We help both domestic (homes) and commercial/industrial properties affected by fire, smoke, flood, and related issues.
8. Will you help with mould or damp problems after water damage?
Yes, part of our flood restoration includes drying, sanitising and treating areas to prevent mould growth and long-term issues caused by moisture.
9. What happens to my belongings?
We can pack, clean, store, and restore your contents as part of our service if they’re affected by fire or flood. We’ll handle them carefully and help you protect what matters most.
10. How do I get started?
Just give us a call or contact us online. We’ll talk through what has happened, advise on next steps, and arrange to visit your property for an assessment and quote.
11. Can I call before making an insurance claim?
Yes, if you’re unsure about the process, we can talk through what to document and how to involve your insurer, so you’re prepared when you’re ready to claim.
12. Will restoration make my property look like it did before the damage?
Our goal is to restore your property to its pre-loss condition wherever possible, not just make it dry and clean, but also return it to how it looked and felt before the incident.
